Thursday, 21 February 2013

Leaving Home Ain't Easy

It was an early start for Si on Sunday, he had a special delivery to make to a lovely couple in Torquay. Yes Biffy & Junior have a new home. They had really fallen for Biffy after visiting our website and were truly hooked when they met him in real life last week. Since we wouldn't let him go on his own the obvious choice to go with him was Junior, they have been partners in crime for all their lives having always shared a paddock, they were just as pleased with Junior especially when they saw how relaxed they both are when being handled. We have been taking these two to agricultural shows as an attraction for some time so are used to plenty of attention which I have a feeling isn't going to end any time soon.

As you can see they settled in immediately and I'm sure they'll be spoilt rotten but it doesn't mean I didn't start missing as soon as Si left.

Not that we needed it but this was another confirmation that good customer service will always win through. It's all well and good having a huge number of animals to choose from, but if you don't listen to what a potential customer wants they will look elsewhere, an experience the boys' new owners unfortunately received from a breeder much closer to them.

The new owners felt reassured that we will always be just a phone call away to offer advise or just reassurance.

No comments:

Post a Comment